NDIS Registered Provider Monday to Sunday, 7am - 9pm

1300 082 233

01 Referrals

Send a referral.
We'll take it from here.

A few minutes to fill in the form. A real person back to you within one business day. No pressure, and no obligation.

Reply within 1 business day
Free, no obligation
Private and consent-led
NDIS Registered Provider
02 Who can refer

Refer yourself. Or refer someone you support.

Anyone can start a referral. If you are sending one on behalf of a participant, please have their consent first. We will confirm it when we first speak.

i.

Participant

Refer yourself

If you have an NDIS plan, or are about to, you can refer yourself in.

ii.

Family & carer

Refer a loved one

Parents, siblings, partners, and unpaid carers can start a referral.

iii.

Support coordinator

Coordinator or LAC

Send a brief and we will work in with the rest of the plan.

iv.

Health professional

GP, allied health, hospital

For discharge planning, post-hospital supports, or ongoing care.

v.

Advocate & community

Working alongside

Advocates, social workers, and community groups can refer too.

vi.

NDIS planner

Plan implementation

Connect a participant to supports as part of their plan rollout.

03 What happens next

Three steps after you hit send. No surprises.

01

We confirm receipt

An auto-reply lands in your inbox within minutes. A real person follows up within one business day, by phone or email, whichever you prefer.

Within minutes — 1 business day

02

We organise a meet and greet

Free, with no obligation. In person at our Deer Park office, in your home, or by video call. Bring whoever you'd like along.

Usually within a week

03

We map the supports

If the fit is right, we draft a service agreement, walk through it together, and book the first shift on a time that suits.

Service agreement — first shift

04 Referral form

Send us the details.

Fields with an asterisk are required. The rest helps us prepare for our first call, but you can skip what you don't know yet.

    Information collected on this form is used to set up supports and respond to your referral. We handle data per our Privacy Policy and the NDIS Practice Standards. We will not share details outside our team without consent, except where required by law.

    About you (referrer)

    About the participant

    Information you share is used only to set up supports and respond to this referral. We handle data per our Privacy Policy and the NDIS Practice Standards.

    05 Helpful to have

    What to send

    A short summary is enough to start. Send what you have and we'll fill in the gaps together.

    • Your details

      Name, role, and the best phone or email for us to reply to.

    • Participant details

      Name, age range, suburb, and how they prefer to be contacted.

    • NDIS plan info

      Plan type, plan manager or support coordinator if any. NDIS number if known.

    • Supports you're after

      A few words about goals, supports needed, and how soon.

    Our promise

    A real person within one business day.

    Not a chat bot. Not a queue. We read every referral the day it lands.

    Referring on behalf of someone?

    Please have their consent before you send this form. We will confirm consent again on our first call. Without it, we can't make contact.

    06 Prefer to talk?

    A form isn't the only way. Call or email instead.

    We can take a referral over the phone or by email, whichever is easier for you. We'll fill in the form on our end.