SITE TERMS
The rules that apply when you visit and use the Bright Companion website.
DRAFT, please review by a lawyer before publishing to the live domain. This page is a plain-language template intended as a starting point. It must be reviewed and tailored by a qualified legal practitioner familiar with the Australian Privacy Act 1988, the Australian Consumer Law, and the NDIS Practice Standards before it goes public.
By using this website you agree to these Terms of Use. If you do not agree, please stop using the site. We may update these terms from time to time. The latest version always lives on this page.
This website is run by Bright Companion Pty Ltd (ABN 81 681 587 244), a registered NDIS provider based in Deer Park, Victoria. You can contact us using the details at the bottom of this page.
We work hard to keep the information on this site accurate and up to date. Even so, mistakes can slip through. The content on this site is general information only. It is not personal advice. It does not guarantee that a particular support is available to you, or that any outcome will happen.
Before you act on anything you read here, please contact us so we can talk about your situation.
We do not guarantee:
This site explains the supports we offer. It does not create a binding contract for those supports. We agree on supports through a separate service agreement after a meet and greet. Your NDIS plan, your goals, and any service agreement we sign together set the actual terms of the supports we deliver.
The content on this site, including text, images, logos, and layout, belongs to Bright Companion or to the people who licensed it to us. You can read, save, and print pages for your own personal use. You must not copy, change, sell, or republish any part of the site without our written permission.
The Bright Companion name and logo are our property. Other names and logos on the site (such as the NDIS badge) belong to their owners.
You agree to use this site in a fair and lawful way. You agree not to:
If you misuse the site we may block your access.
Some pages link to outside websites, such as the NDIS Commission, the NDIA, or other support services. We provide these links to help you. We do not run those sites. We do not control their content. We are not responsible for anything you find on them. Please check their own terms and privacy policies before you use them.
When you send us a referral, a feedback message, or a contact form, you confirm that the information is true and that you have the right to share it. If you send us information about another person, you confirm that you have their consent.
We use any information you send us under our Privacy Policy.
Our Privacy Policy explains how we handle personal information. By using this site you also agree to that policy. You can read it at our Privacy Policy page.
Nothing in these terms takes away rights you have under the Australian Consumer Law or other laws that cannot be excluded. Where the law allows, we limit our liability for any loss, damage, or cost that comes from your use of this site to the maximum extent permitted.
We are not liable for indirect or consequential loss, such as loss of profit, loss of data, or loss of opportunity.
We may add, change, or remove content at any time. We may also close the site, in whole or in part, without notice.
These terms are governed by the laws of Victoria, Australia. Any dispute about the site or these terms will be handled by the courts of Victoria.
We will post any updates to these terms on this page. The "Last updated" date below will tell you when the latest change happened. If the change is important, we will say so on the home page or in a notice on this page.
If you have a question about these terms, please get in touch.
Last updated: 18 May 2026